英语商务道歉信函写作格式及万能模板
商务道歉信函写作格式:
1.日期
2.收信人姓名和称
3.正式的开头称谓
4.表达歉意的开头句
5.解释原因或提及
6.再次表达歉意和承诺
7.再次表达歉意和承诺
8.结语和再次道歉
9.您的姓名和职位
10.联系方式
万能模板:
[Your Name]
[Your Position]
[Your Company Name]
[Date]
[Recipient's Name]
[Recipient's Position]
[Recipient's Company Name]
Dear [Recipient's Name],
I am writing to apologize for the inconvenience caused by [mention the event or incident]. I would like to express my sincere apologies on behalf of [your company name].
Explanation: [Explain the reason behind the incident/event].
I want to assure you that this incident is not representative of our usual level of service. We deeply regret any inconvenience this may have caused to you and your company. Please rest assured that we have taken immediate steps to rectify the situation and ensure that such issues do not occur in the future.
We value your business and the trust you have placed in us. We take full responsibility for our mistake and are committed to making it right. We have implemented new procedures to prevent similar incidents from hening again and have retrained our staff to ensure better service going forward.
Once again, I sincerely apologize for the inconvenience caused. We are grateful for your understanding and patience in this matter. If there is anything else we can do to make it up to you, please let us know. We want to regain your trust and continue our long-standing business relationship.
Thank you for bringing this matter to our attention, and we look forward to serving you better in the future.
Yours sincerely,
[Your Name]
[Your Position]
[Your Company Name]
[Contact Information]